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Privacy policy


Papillon Promotions of [ADDRESS] (hereon referred to as “We”, “Us”, or “Our”) consider your privacy to be of the upmost importance. The following Privacy policy explains all steps that We take to ensure your information is kept secure and confidential at all times.

Please take the time to read this Privacy policy thoroughly and carefully. By utilising this Website and Our services, you will be deemed to have read and consented to all uses of personal data set out within this Privacy Policy and the Terms and Conditions of this Website.

If you do not accept Our Privacy Policy or Terms and Conditions, either in whole or in part, you must not make use of Our Website.

How your information and details are used

You will need to register to become a member (from hereon, “Member”) of this Website in order to access certain areas and use certain services that are provided.

When you register as a Member of this website, you must provide Us with the following information:

Your full name

Your billing address for your chosen payment method

Your e-mail address

This information, (as well as any other information you provide to Us on this Website) is necessary in order for your order(s) to be processed, and for Us to inform you of any upcoming Events or offers that may be of interest to you based on your preferences.

We will always provide you, on request, with any personal data that We have about you, although it is possible that We will require a £10 administration fee to cover costs involved with the providing of this data.

You will be able to view your registration details at any time through your My Account page by signing into this Website with your username and e-mail. Your username, name, and some other details can be edited if you contact Us using the Contact page in this Website.

Third party use of your details

We will always only pass on your personal information to third parties when it is necessary in order for Us to process the payment for, and fulfil your order, unless We specifically inform you otherwise in advance and gain permission from you.

These third parties are restricted to venues, promoters and event organisers (when the Event is that of a third party) and performers for which you have bought a ticket, and only when it is necessary for Us to do so.

Your e-mail address will be used to keep you informed of any upcoming Events and offers that may be of interest to you, you may withdraw consent for these e-mails in several ways, through the My Account page, through the Contact Us page, or by responding vis the unsubscribe link in any promotional e-mail that We send you.

We may, on occasion, and only with your prior consent, pass your personal detail on to third parties who may then contact you with promotional or marketing materials. These third parties are restricted to venues, promoters and event organisers (when the Event is that of a third party) and performers for which you have bought a ticket.

Once your consent has been given for third parties to access your personal information for the purposes of marketing and promotion, you may withdraw this consent at any time by requesting that we, or the third parties in question, cease using your personal information.

The other occasion in which We may disclose your personal information is if you have, or there is suspicion that you may have breached this Website’s Privacy Policy or Terms and Conditions. If required to do so by law, We may also disclose your information to any Governmental or law enforcement agency that requests it.

Information transferred abroad

Information transmitted to Us will only be transferred abroad on those occasions where doing so is necessary to perform the contractual obligations owed to you by Us as set out in Our Terms and Conditions.


As per Our cookies policy, Our Website will use Session cookies to track your browser session. No information is stored on your computer as a result of these cookies, they are simply used in order for Our Website to recognised your basket and its contents, and whether you are logged in to your account with this Website.

Tracking cookies track your browsing patterns and allow Our Website to recognise repeat customers, and build up profiles of how customers use Our site, which We then use to improve your personal experience at this Website.

Our cookies may be managed by third parties on occasion so they can analyse custom browsing patterns in a similar way to us. These third parties will monitor the effectiveness of their advertising, so that you are only served with advertising that is deemed most likely to be of interest to you.

You agree to the above use of cookies by using Our Website, please read Our Cookie Policy for more detailed information on how Our cookies work.


We do not receive or store any personal financial information that you use in the purchasing of Tickets for Events, information such as credit/debit/charge card number and/or expiry date. This data is captured by a Payment Service Provider that We pass you on to and your transaction is processed by them via a secure server.

We will always strive to keep your personal information fully protected and secure at all times, however no data transmission over the Internet can be guaranteed to be totally secure. We therefore cannot ensure or warrant the security of any information you send to us. Therefore, any personal information you supply Us (or any third party) with through this Website is done so at your own risk.

All website material is owned wholly by Papillon Promotions, there must be no reproduction of this material in any shape or form without the explicit prior consent of Papillon Promotions. Any statement by a third party within this website is the opinion of that third party and does not necessary reflect the views and/or opinions of Papillon Promotions, the same is true of any use of this website.

If you have any questions that relate to this Privacy Policy, Our Cookies Policy, Terms and Conditions, how We deal with your personal information, or any other questions relating to this Website, please contact Us via Our Contact Page.